Growing Pains: How Can I Avoid Them? PART 1
On a recent Facebook post, there was a great conversation regarding how to respond to a loss. The question was in regards to the responsibilities of the responder, and how these can change as a company grows. It reminded me of one of the most difficult dilemmas facing a restorer: as we grow, how do we make everyday tasks more scalable? Let's face it- there is a reality in our industry that most independent companies are operated primarily by the owner. As the owner, you we
What is NORRP? And Why You Should Know...
Last week, I had the pleasure of travelling to Jupiter, Florida to attend- and present at- the first NORRP convention. What, you may ask, is NORRP? And why should you pay attention? The National Organization of Restoration and Remediation Professionals (NORRP) is a grass-roots gathering, unique in several key ways. To properly explain what NORRP is, it is easier to explain what it is NOT- it is NOT a trade organization; it is NOT a regional arm of a national insurance prog
